Posted on May 5, 2013
During the Spring Conference Snow Sports Schools Workshop, Ryan Staley of Left Coast Insights Tourism Development Consulting will be speaking on: Developing Forecasting Methodology for Whistler Blackcomb Snow School at the spring conference of the Canada West Ski Areas Association. http://cwsaa.org/images/CWSAA_2013_Spring_Conference_Agenda_updated_May_12013.pdf
Posted on December 10, 2012
Trends in innovation and destination development are emerging in some leading-edge research coming out of Europe. A couple of examples include ‘Storytelling and Destination Development’ from Nordic Innovation and ‘Conceptualising technology enhanced destination experiences’ by Professors Buhalis, Neuhofer, and Ladkin of Bournemouth University in the UK. While coming from different perspectives, these research examples highlight […]
Posted on November 26, 2012
I attended the Hospitality and Tourism Leadership Conference hosted at Royal Roads University and organized by Hospitality Management students from Camosun College. This inaugural event brought together future sector leaders from these two fine institutions and also included visiting students from Vancouver Island University. I was honoured to have the opportunity to make a presentation […]
Posted on October 29, 2012
Sales is one of the most important components of tourism development. Developing the skills of your front line sales team is critical to successful guest experiences. Along with the basic understanding of the procedural aspects of conducting a sales call and prospecting, we go deeper and try to understand the motivations for your customers. Research […]