Destination British Columbia – Destination Development Program Facilitator (2018 – Ongoing)

Indigenous Tourism Association of Canada – Manitoba Indigenous Tourism Strategy (2018 – Ongoing)

Parks Canada – Visitor Experience Strategy: Planning, Facilitation, and Writing Services (2016 – Ongoing)

Destination British Columbia – Tourism Industry Learning Resources, Content Development, Writing, & Facilitation for Experience Development (2018 – Ongoing)

Destination British Columbia – Remarkable Experiences Program Delivery & Workshop Facilitation (2016 – Ongoing)

Tourism Prince Rupert – Analysis of Northern BC Ferry Routes to improve ferry services dialogue with provincial government and BC Ferries (2017 – 2018)

Regional Tourism Organization 7 (RTO7, Ontario) in partnership with the Municipality of Northern Bruce Peninsula, the County of Bruce, Parks Canada and the Bruce Peninsula Environmental Group have engaged Twenty31 (and LCI) for the development of a Sustainable Tourism Management Action Plan (2017 – 2018)

City of Nanaimo – Tourism Advisory Consulting for the development of a Governance Strategy towards creation of a new Destination Management Organization (2017)

Destination Canada – Qualitative & Quantitative Research Services (2017)

Destination British Columbia – Secondary Research and Technical Writing Services (2017)

Greater Victoria Harbour Authority – Feasibility Analysis (2017)

British Columbia Ministry of Jobs, Tourism & Skills Training, Tourism Policy Branch – Context Report and Provincial Tourism Action Plan to Support Aboriginal Tourism (2016 – 2017)

Tourism Vancouver Island – Hiking Tourism Master Plan (2016)

Lethbridge – Destination Management Plan (2015 – 2016)

Fort Chipewyan – Tourism Opportunity Assessment – Alberta Culture & Tourism (2015 – 2016)

Destination British Columbia – Corporate Strategy Situation Analysis Briefs (2015)

Central Alberta – Destination Management Plan (2014 – 2015)

Indigenous Tourism British Columbia – Mid-Coast Ferry Service Situation & Outlook Report (2014 – 2015)

Treaty7 Management Corporation – Tourism Strategic Plan (2013 – 2014) LCI,

Ethnic Vancouver Family Market Plan for Whistler Blackcomb, Ryan Staley (2014)

Mount Seymour Resorts Ltd. (2012 & 2013)
Client and community analysis and group sales team training workshops.

Family Market Plan for Whistler Blackcomb, Ryan Staley (2011-2012)

Renewed Visitor Experience Concept, Forillon National Park, Gaspe Quebec, Ryan Staley (2010-2011)

Stakeholder Integration Analysis of a Back-Country Managed Recreation Area Pilot Project (2008-2009) British Columbia Ministry of Tourism, Culture and the Arts