Clients and Projects

Clients and Projects

Left Coast Insights in partnership with Wave Point consulting were contracted to identify the best steps required to restore and build tourism on BC’s north and mid-coast, including affected mainland portions of BC. The review addressed issues related to the cost of travel on the ferry service, as well as gaps in the delivery of ferry service to the region.

Regional Tourism Organization 7 (RTO7) in partnership with the Municipality of Northern Bruce Peninsula, the County of Bruce, Parks Canada, and the Bruce Peninsula Environment Group has commissioned Left Coast Insights and their partners, Twenty31, to undertake a Sustainable Tourism Management Action Plan for the Municipality of Northern Bruce Peninsula, to ensure the tourism sector contributes positively to the social, cultural, environmental, and economic well-being of the community and throughout the region.

Indigenous Tourism Association of Canada and Parks Canada – Indigenous Tourism Operator’s Toolkit (2021-Ongoing)

Village of Valemount – Strategic Business Plan, Visitor Market Research, Governance Structure (2021-Ongoing)

Tourism Saskatchewan – Governance Structure for Iconic Visitor Experience  (2020-Ongoing)

Online Dialogic Workshops – Stormy Lake Consulting (2020-Ongoing)

Indigenous Services CanadaStrategic Partnerships Initiative, Alberta (2020)

Royal Roads University, School of Tourism & Hospitality Management – Rebuilding Tourism & Hospitality: B.C. Resource Forum (2020)

Destination British Columbia – Designing Remarkable Experiences Workshop Facilitation (2016–2020)

Indigenous Tourism Association of Canada – COVID-19 Development Stimulus Grand Applications Adjudication (2020)

Williams Lake Mountain Bike Tourism Marketing Strategy (2020)

Indigenous Tourism Association of CanadaSaskatchewan Indigenous Tourism Strategy (2019-2020)

Tourism Nunatsiavut – Torngat Mountains Basecamp & Research Station Strategy (2019-2020)

Parks Canada – Visitor Experience Strategy: Planning, Facilitation, and Writing Services (2016-2019)

Indigenous Tourism Association of CanadaFive Year Strategy Plan Update 2019-2024 (2018)

Indigenous Tourism Association of Canada – Manitoba Indigenous Tourism Strategy (2018)

Tourism Prince Rupert – Analysis of Northern BC Ferry Routes to improve ferry services dialogue with provincial government and BC Ferries (2017 – 2018)

Destination British Columbia – Destination Development Program Facilitator (2018-2019)

Regional Tourism Organization 7 (RTO7, Ontario) in partnership with the Municipality of Northern Bruce Peninsula, the County of Bruce, Parks Canada and the Bruce Peninsula Environmental Group have engaged Twenty31 (and LCI) for the development of a Sustainable Tourism Management Action Plan (2017–2018)

City of Nanaimo – Tourism Advisory Consulting for the development of a Governance Strategy towards creation of a new Destination Management Organization (2017)

Destination Canada – Qualitative & Quantitative Research Services (2017)

Destination British Columbia – Secondary Research and Technical Writing Services (2017)

Greater Victoria Harbour Authority – Business Concept Feasibility Analysis (2017)

British Columbia Ministry of Jobs, Tourism & Skills Training, Tourism Policy Branch – Context Report and Provincial Tourism Action Plan to Support Aboriginal Tourism (2016–2017)

Tourism Vancouver Island – Trails Tourism Master Plan (2016)

City of Lethbridge – Destination Management Plan (2015–2016)

Fort Chipewyan – Tourism Opportunity Assessment – Alberta Culture & Tourism (2015–2016)

Destination British Columbia – Corporate Strategy Situation Analysis Briefs (2015)

Central Alberta – Destination Management Plan (2014–2015)

Indigenous Tourism British Columbia – Mid-Coast Ferry Service Situation & Outlook Report (2014–2015)

Treaty7 Management Corporation – Tourism Strategic Plan (2013–2014)

Mount Seymour Resorts Ltd. (2012-2013)
Client and community analysis and group sales team training workshops

Royal Roads University, School of Tourism & Hospitality Management – Associate Faculty (2011-Ongoing)

Stakeholder Integration Analysis of a Back-Country Managed Recreation Area Pilot Project (2008-2009) British Columbia Ministry of Tourism, Culture and the Arts