Ray Freeman and Eugene Thomlinson are contributing authors for the LinkBC Open Text Project. This textbook is an introduction to the tourism and hospitality industry in British Columbia, and is written with a first year college and university audience in mind. It is a collaborative work with input from educators, industry leaders, employers, and past graduates of BC’s tourism and hospitality management programs. Ray co-authored chapters on Services Marketing and Customer Service, and Eugene co-authored the chapter Back to the Big Picture: Globalization and Trends.
Ray Freeman (Royal Roads University, Victoria, Canada) and Eugene Thomlinson (Latrobe University, Melbourne, Australia) have been published in a themed issue of Tourism Review International on cycling tourism research. Topic: Mountain Bike Tourism and Community Development in British Columbia: Critical Success Factors for the Future. Volume 18, Number 1, 2014, ISSN 1544-2712, E-ISSN 1943-442
Redefining the Story Mountain Bike Tourism in British Columbia May, 2013 (Mountain Bike Tourism Symposium)
Mountain Bike Tourism: Benefits of Collaboration May, 2013 (Canadian Council for Small Business and Entrepreneurship Conference)
Destination Marketing, Management, and Skills Training November, 2012
Strategic sales training workshop October, 2012
Developing Forecasting Modelling Criteria for Snow-School Lesson Volumes
Examines the factors that influence demand for ski and snowboard lessons at Whistler Blackcomb ski resort. Paper
Velo-City Conference, Vancouver, British Columbia, June 29, 2012 (13:30) “Who are the Customers. How to develop the market for Cycling Tourism”
Victoria International Cycling Festival, June 20, 2012, Spoke n’ Word event
Tourism Educators Conference, Nelson, British Columbia, March 2012.
Australian Cycle Tourism Conference, Canberra, Australia, February 2012. (Keynote)