Partners & Clients

Consulting Project Partners:
Royal Roads University School of Tourism and Hospitality Management Consulting Group
Reknown – Marketing, Social Media & Reputation Management Strategy (Tourism & Hospitality)
Wave Point Consulting
MariNova Consulting
Beattie Tartan
Change Weavers Consulting
North Shore Project Leadership
Vardo Creative
Align Consulting
KCD Consulting
Larose Research & Strategy

WorldHost Training Services
Mount Seymour Resorts
Whistler Blackcomb
Treaty 7 Management Corporation
Royal Roads University School of Tourism and Hospitality Management
Hanson International Academy
Study Group International
Hotel 540, National Hospitality Group
Aboriginal Tourism Association of British Columbia (AtBC)
Destination British Columbia
Central Alberta DMP Stakeholders
Alberta Ministry of Culture and Tourism
City of Lethbridge
Tourism Vancouver Island
British Columbia Ministry of Jobs, Tourism & Skills Training
Greater Victoria Harbour Authority
Destination Canada
City of Nanaimo
Regional Tourism Organization 7, Bruce Peninsula Environmental Group, Parks Canada, Municipality of Northern Bruce Peninsula, & Bruce County


Select Projects

Tourism Prince Rupert – Analysis of Northern BC Ferry Routes to improve ferry services dialogue with provincial government and BC Ferries (2017 – Ongoing)

Regional Tourism Organization 7 (RTO7, Ontario) in partnership with the Municipality of Northern Bruce Peninsula, the County of Bruce, Parks Canada and the Bruce Peninsula Environmental Group have engaged Twenty31 (and LCI) for the development of a Sustainable Tourism Management Action Plan (2017 – Ongoing)

City of Nanaimo – Tourism Advisory Consulting for the development of a Governance Strategy towards creation of a new Destination Management Organization (2017)

Destination Canada – Qualitative & Quantitative Research Services (2017 – Ongoing)

Destination British Columbia – Secondary Research and Technical Writing Services (2017 – Ongoing)

Greater Victoria Harbour Authority – Feasibility Analysis (2017)

British Columbia Ministry of Jobs, Tourism & Skills Training – Context Report and Provincial Tourism Action Plan to Support Aboriginal Tourism (2016 – 2017)

Destination British Columbia – Remarkable Experiences Program Delivery & Workshop Facilitation (2016 – Ongoing)

Parks Canada – Visitor Experience Strategy: Planning, Facilitation, and Writing Services (2016 – Ongoing)

Tourism Vancouver Island – Hiking Tourism Master Plan (2016)

Lethbridge – Destination Management Plan (2015 – 2016)

Fort Chipewyan – Tourism Opportunity Assessment – Alberta Culture & Tourism (2015 – 2016)

Destination British Columbia – Corporate Strategy Situation Analysis Briefs (2015)

Central Alberta – Destination Management Plan (2014 – 2015)

Aboriginal Tourism British Columbia – Mid-Coast Ferry Service Situation & Outlook Report (2014 – 2015)

Treaty7 Management Corporation – Tourism Strategic Plan (2013 – 2014) LCI,

Ethnic Vancouver Family Market Plan for Whistler Blackcomb (2014)

Mount Seymour Resorts Ltd. (2012 & 2013)
Client and community analysis and group sales team training workshops.

Family Market Plan for Whistler Blackcomb (2011-2012)

Stakeholder Integration Analysis of a Managed Recreation Area Pilot Project (2010-2011) British Columbia Ministry or Tourism, Culture and the Arts

Renewed Visitor Experience Concept, Forillon National Park, Gaspe Quebec (2010-2011)