Tourism Prince Rupert – Analysis of Northern BC Ferry Routes to improve ferry services dialogue with provincial government and BC Ferries (2017 – Ongoing)
Regional Tourism Organization 7 (RTO7, Ontario) in partnership with the Municipality of Northern Bruce Peninsula, the County of Bruce, Parks Canada and the Bruce Peninsula Environmental Group have engaged Twenty31 (and LCI) for the development of a Sustainable Tourism Management Action Plan (2017 – Ongoing)
City of Nanaimo – Tourism Advisory Consulting for the development of a Governance Strategy towards creation of a new Destination Management Organization (2017)
Destination Canada – Qualitative & Quantitative Research Services (2017 – Ongoing)
Destination British Columbia – Secondary Research and Technical Writing Services (2017 – Ongoing)
Greater Victoria Harbour Authority – Feasibility Analysis (2017)
British Columbia Ministry of Jobs, Tourism & Skills Training – Context Report and Provincial Tourism Action Plan to Support Aboriginal Tourism (2016 – 2017)
Destination British Columbia – Remarkable Experiences Program Delivery & Workshop Facilitation (2016 – Ongoing)
Parks Canada – Visitor Experience Strategy: Planning, Facilitation, and Writing Services (2016 – Ongoing)
Tourism Vancouver Island – Hiking Tourism Master Plan (2016)
Lethbridge – Destination Management Plan (2015 – 2016)
Fort Chipewyan – Tourism Opportunity Assessment – Alberta Culture & Tourism (2015 – 2016)
Destination British Columbia – Corporate Strategy Situation Analysis Briefs (2015)
Central Alberta – Destination Management Plan (2014 – 2015)
Aboriginal Tourism British Columbia – Mid-Coast Ferry Service Situation & Outlook Report (2014 – 2015)
Treaty7 Management Corporation – Tourism Strategic Plan (2013 – 2014) LCI,
Ethnic Vancouver Family Market Plan for Whistler Blackcomb (2014)
Mount Seymour Resorts Ltd. (2012 & 2013)
Client and community analysis and group sales team training workshops.
Family Market Plan for Whistler Blackcomb (2011-2012)
Stakeholder Integration Analysis of a Managed Recreation Area Pilot Project (2010-2011) British Columbia Ministry or Tourism, Culture and the Arts
Renewed Visitor Experience Concept, Forillon National Park, Gaspe Quebec (2010-2011)
tourism, hospitality, community, education, strategy
Ray Freeman, ORT, MA
Master of Arts in Tourism Management (Royal Roads University), Tourism & Recreation Resources Management (Lakehead University), Outdoor Recreation Technician (Seneca College).
Ray is principal consultant with Left Coast Insights, and an associate faculty member in the School of Tourism and Hospitality Management at Royal Roads University and North Island College. Recipient of the 2011 British Columbia Ministry of Tourism, Culture, and the Arts – Tourism Management Research Award. Ray’s career path includes: adventure tourism guide, serial entrepreneur, project manager, international business development specialist, tourism/hospitality sector consultant and educator. Ray has worked throughout North and South America, Asia, and Europe.
Dr. Eugene Thomlinson
PhD in Tourism (La Trobe University, Australia), MBA in Tourism & Hospitality Management (University of Calgary), BCom (University of Manitoba)..
Eugene is a senior advisor with Left Coast Insights – Tourism Development Consulting and Assistant Professor, School of Tourism and Hospitality Management at Royal Roads University and has more than 15 years of experience in industry and academia providing a firm foundation of practical and theoretical knowledge in market research and management. Eugene has worked for the Canadian Tourism Commission (CTC) as the senior market analyst, where he was the principal researcher for the CTC’s award-winning Explorer Quotient (EQ) program. Prior to this, he worked for Parks Canada, conducting social science research for national tourism and historic sites across western Canada. Eugene completed his PhD in Tourism through La Trobe University in Australia, and holds a Bachelor of Commerce in finance and small business management from the University of Manitoba. He also has an MBA in tourism and hospitality management from the University of Calgary with his thesis examining the business of ecotourism in Central America. He is a trained focus group moderator.
Eugene is often engaged as a tourism industry subject matter specialist, provides research methodology design, market research and analysis, tourism destination development strategy review, and is a contributor to client briefings, draft and final reporting.